Implementation Assurance
Implementing MES successfully requires more than software
Get Kanoa experts involved early to accelerate, reduce rework, and transfer best practices to the delivery team. Implementation Assurance is designed as a kickstart: concentrated expertise early and during high-risk moments, with the goal of enabling your implementation team to own delivery and ongoing support.
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What you get
Implementation Assurance is designed to support your implementation through the moments that carry the most risk
Implementation acceleration
Risk reduction
Applied enablement
Better scalability
Go-live readiness
Kickstart & knowledge transfer
Who it's for
Systems Integrators
Kickstart new Kanoa MES projects with applied enablement so your team can own delivery and support long-term.
End-User Engineering Teams
Accelerate your Kanoa MES rollout with expert guidance on architecture, integrations, and modeling—so your team can confidently own the solution long-term.
Manufacturers with SIs
Reduce risk on a critical project while keeping your SI as the long-term delivery owner—backed by Kanoa experts when it matters most.
How it's used
Implementation Assurance can be applied to the areas where expert involvement has the highest ROI, including:
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Implementation planning and requirements review
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Architecture and plant-modeling guidance
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Integration strategy with ERP/business systems and automation systems
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Design, configuration, template, and/or code reviews
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Troubleshooting and implementation working sessions
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Targeted training for engineers and end users
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Adoption coaching and go-live readiness support
How Implementation Assurance relates to Support and Maintenance
Implementation Assurance is separate from Kanoa’s product support.
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Product Support (for everyone): Anyone can use our Support Portal to report bugs, request features, and ask product-level questions about Kanoa MES.
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Maintenance & Support (for customers): Active maintenance customers receive upgrade protection and priority within our support channels for product issues and requests per our Support Policy.
Implementation Assurance is different: it is a fixed-price professional services engagement focused on helping a team deliver a specific implementation—through expert guidance, reviews, targeted enablement, and hands-on engineering support when needed.
You do not need Implementation Assurance to access Kanoa’s normal support channels, report product issues, or get help with standard product questions. Implementation Assurance is for projects that benefit from deeper, structured involvement from Kanoa’s experts—especially early in an initiative or during high-risk moments.
Need more?
For high-visibility go-lives, complex environments, or adoption risk, Implementation Assurance Plus can add optional onsite involvement and an optional hypercare period after go-live. Pricing is tailored based on timing, intensity, and travel requirements. Contact Sales for more information.
