--- title: FAQ --- [![kanoa](https://kanoa.ai/hs-fs/hubfs/primary_logo.png?width=177&height=50&name=primary_logo.png "kanoa")](https://kanoa.ai/?hsLang=en) [![kanoa](https://kanoa.ai/hs-fs/hubfs/primary_logo.png?width=177&height=50&name=primary_logo.png "kanoa")](https://kanoa.ai/?hsLang=en) - Kanoa MES - [Kanoa MES Platform](https://kanoa.ai/kanoa-mes-overview) - [Kanoa Ops](https://kanoa.ai/kanoa-ops) - [Kanoa Trace](https://kanoa.ai/kanoa-trace) - [Kanoa Quality](https://kanoa.ai/kanoa-quality) - [Kanoa Maintenance](https://kanoa.ai/kanoa-maintenance) - [Kanoa Inventory](https://kanoa.ai/kanoa-inventory) - [Implementation Assurance](https://kanoa.ai/implementation-assurance-expert-guidance-for-successful-mes-kanoa) - [Powered by Ignition](https://kanoa.ai/powered-by-ignition) - [Frequently Asked Questions](https://kanoa.ai/faq) - [Pricing](https://kanoa.ai/pricing) - Resources - [Live Demo](http://demo.kanoa.ai/data/perspective/client/kanoaDemo/) - [Downloads](https://kanoa.ai/downloads) - [Blog](https://kanoa.ai/kanoa-blog) - [Partners](https://kanoa.ai/become-a-kanoa-partner) - [Systems Integrators](https://kanoa.ai/systems-integrator-partners) - [Friends of Kanoa](https://kanoa.ai/partners) - [Become a Partner](https://kanoa.ai/become-a-kanoa-partner) - [Kanoa on YouTube](https://www.youtube.com/@kanoa_ai) - [About](https://kanoa.ai/about) - Support - [Documentation](https://docs.kanoa.ai/) - [Support Portal](https://kanoa.freshdesk.com/support/login) - [Support Policy](https://kanoa.ai/hubfs/Documents/Kanoa%20Support%20Policy%2020240618.pdf) - [Contact](https://kanoa.ai/contact) More results Download Kanoa Download Kanoa - Kanoa MES - [Kanoa MES Platform](https://kanoa.ai/kanoa-mes-overview) - [Kanoa Ops](https://kanoa.ai/kanoa-ops) - [Kanoa Trace](https://kanoa.ai/kanoa-trace) - [Kanoa Quality](https://kanoa.ai/kanoa-quality) - [Kanoa Maintenance](https://kanoa.ai/kanoa-maintenance) - [Kanoa Inventory](https://kanoa.ai/kanoa-inventory) - [Implementation Assurance](https://kanoa.ai/implementation-assurance-expert-guidance-for-successful-mes-kanoa) - [Powered by Ignition](https://kanoa.ai/powered-by-ignition) - [Frequently Asked Questions](https://kanoa.ai/faq) - [Pricing](https://kanoa.ai/pricing) - Resources - [Live Demo](http://demo.kanoa.ai/data/perspective/client/kanoaDemo/) - [Downloads](https://kanoa.ai/downloads) - [Blog](https://kanoa.ai/kanoa-blog) - [Partners](https://kanoa.ai/become-a-kanoa-partner) - [Systems Integrators](https://kanoa.ai/systems-integrator-partners) - [Friends of Kanoa](https://kanoa.ai/partners) - [Become a Partner](https://kanoa.ai/become-a-kanoa-partner) - [Kanoa on YouTube](https://www.youtube.com/@kanoa_ai) - [About](https://kanoa.ai/about) - Support - [Documentation](https://docs.kanoa.ai/) - [Support Portal](https://kanoa.freshdesk.com/support/login) - [Support Policy](https://kanoa.ai/hubfs/Documents/Kanoa%20Support%20Policy%2020240618.pdf) - [Contact](https://kanoa.ai/contact) Download Kanoa Frequently Asked Questions # Find answers and general information quickly. ![9043942\_blog\_icon](https://kanoa.ai/hs-fs/hubfs/9043942_blog_icon.png?width=512&height=512&name=9043942_blog_icon.png) ##### Kanoa Blog Tips, tricks and news [Kanoa Blog](https://kanoa.ai/kanoa-blog?hsLang=en) ![4172176\_documentation\_info\_information\_instruction\_intelligence\_icon](https://kanoa.ai/hs-fs/hubfs/4172176_documentation_info_information_instruction_intelligence_icon.png?width=512&height=512&name=4172176_documentation_info_information_instruction_intelligence_icon.png) ##### Documentation User and developer documentation [Documentation](https://docs.kanoa.ai) ![9054987\_bx\_support\_icon](https://kanoa.ai/hs-fs/hubfs/9054987_bx_support_icon.png?width=512&height=512&name=9054987_bx_support_icon.png) ##### Support Portal Open a ticket and get support from our team [Support Portal](https://kanoa.freshdesk.com/support/login) ## Frequently Asked Questions Do I need to have Ignition to use Kanoa MES? Yes Kanoa's MES modules are built for and extend the Ignition platform. You can learn more about Ignition on the [Inductive Automation](https://inductiveautomation.com/) webpage. Does Kanoa MES need its own Ignition server? Technically no, but we recommend it We recommend Kanoa MES run on its own Ignition server, but it is not a requirement. Running Kanoa MES on an existing Ignition system is a great way to get started with the software and get familiar with the platform. Kanoa generally recommends separating production-critical control systems like SCADA from data and analysis systems like Kanoa MES. What Ignition modules are required to run Kanoa MES? Ignition Platform and Perspective Kanoa MES requires the Ignition Platform, the Perspective module, and the chart module for your Ignition version: ApexCharts on Ignition 8.1, or Embr Charts on Ignition 8.3. Ignition Vision isn't supported. Your project may need other Ignition modules too, such as device drivers or MQTT. What communication protocols does Kanoa MES support? Any data you can get into Ignition Kanoa MES can use any data that can get into Ignition. We recommend MQTT if and when possible. What databases does Kanoa MES support? Microsoft SQL Kanoa MES runs on Microsoft SQL Server 2019 (15.0) or later. SQL Server is required; other database platforms aren't supported. Several SQL Server editions work, including Express and Developer Edition. Do I need a database/SQL server to use Kanoa MES? Yes Yes. Kanoa MES requires a Microsoft SQL Server database (2019 or later).   What versions of Ignition does Kanoa Support Ignition 8.1 and 8.3 Kanoa MES supports Ignition 8.1 and 8.3, and we keep it up to date with the latest Ignition releases. It's a Perspective-only application. Can I use the Kanoa modules in my custom Ignition project? It depends We have a lot of important content in the Kanoa APP project that you get with any Kanoa module purchase, including all of our Configuration tools. We encourage users to take advantage of Ignition's project inheritance features to start with the Kanoa APP project and expand and extend from there. That being said, you'll have access to all of the Kanoa APIs that we've used to create the Kanoa APP. So you could, in theory, use Kanoa MES without our Ignition project (but we generally don't recommend it). [Back to top](https://kanoa.ai/faq#top) Enough reading, let's start doing! ## Kanoa MES is easy to set up and configure for your factory What are you waiting for? [Get Started](https://kanoa.ai/contact-buy-kanoa?hsLang=en) ## About Kanoa Creating Ignition-powered MES solutions that empower manufacturers and drive Digital Transformation [Kanoa MES](https://kanoa.ai/kanoa-mes-overview?hsLang=en) - [Kanoa Ops](https://kanoa.ai/kanoa-ops?hsLang=en) - [Kanoa Trace](https://kanoa.ai/kanoa-trace?hsLang=en) - [Kanoa Quality](https://kanoa.ai/kanoa-quality?hsLang=en) - [Kanoa Maintenance](https://kanoa.ai/kanoa-maintenance?hsLang=en) - [Kanoa Inventory](https://kanoa.ai/kanoa-inventory?hsLang=en) - [Implementation Assurance](https://kanoa.ai/implementation-assurance-expert-guidance-for-successful-mes-kanoa?hsLang=en) - [Powered by Ignition](https://kanoa.ai/powered-by-ignition?hsLang=en) - [Pricing](https://kanoa.ai/pricing?hsLang=en) Resources - [Live Demo](https://demo.kanoa.ai) - [Read our Blog](https://kanoa.ai/kanoa-blog?hsLang=en) - [Downloads](https://kanoa.ai/downloads?hsLang=en) - [Partners](https://kanoa.ai/partners?hsLang=en) Support - [Documentation](http://docs.kanoa.ai) - [Support Portal](https://kanoa.freshdesk.com/) - [Support Policy](https://kanoa.ai/hubfs/Documents/Kanoa%20Support%20Policy%2020240618.pdf?hsLang=en) Company - [About us](https://kanoa.ai/about?hsLang=en) - [Contact us](https://kanoa.ai/contact?hsLang=en) Copyright © 2026 Kanoa, Inc. - [Terms](https://kanoa-software.netlify.app/terms-and-conditions/) - [Privacy](https://kanoa-software.netlify.app/website-privacy-statement/)